AITO: The Association of Independent Tour Operators
Africa Collection

Cape Town, Garden Route & Safari Traveller Reviews

Reviews of Cape Town, Garden Route & Safari

Overall Holiday Rating
100%
Excellent 7
Good 0
Average 0
Poor 0
Terrible 0
Reviews Submitted: 7
Reviews Accepted: 7
Reviews Rejected: 0
7 reviews
Sort by:
Cape Town, Garden Route & Safari by Amber , 6 Nov 2023
Holiday Rating:

An unforgettable experience!

We had the most incredible 11-day trip to South Africa with Africa Collection. The itinerary put together took us along the Garden Route and had a perfect balance of adventure and relaxation, taking us to locations such as Cape Town, Plettenberg bay, Franschhoek and a safari! The safari was definitely the highlight for us - it was a breathtaking experience seeing such magnificent animals up close, and one I will never forget!

We had the most incredible 11-day trip to South Africa with Africa Collection. The itinerary put together took us along the Garden Route and had a perfect balance of adventure and relaxation, taking us to locations such as Cape Town, Plettenberg bay, Franschhoek and a safari! The safari was definitely the highlight for us - it was a breathtaking experience seeing such magnificent animals up close, and one I will never forget!

Rating for tour operator:

From the moment I contacted Africa Collection to plan the trip, their attention to detail and personalised planning were outstanding! Alex was incredibly helpful and sent us all the information we needed for each area we were in, including top tips, packing suggestions & restaurant recommendations. The service provided made the holiday all the more special and I want to thank Alex and the rest of the team at Africa Collection for making our holiday dreams come true!

Africa Collection responded to this review on 07 Nov 2023:

Many thanks for taking the time to send us your feedback, and we are delighted to hear that you enjoyed your time in South Africa & we look forward to assisting you on your next visit to Africa and/or the Indian Ocean Islands..

Cape Town, Garden Route & Safari by BecD, 14 Jul 2019
Holiday Rating:

Superb South Africa

Flying from Heathrow we had 5 days in Cape Town seeing the sights, followed by 3 nights at Pumba Private Game Reserve, near Port Elizabeth. Cape Town was lovely, easy to find our way around & plenty to see and do. The highlight for us was definitely Pumba. We a mixed age group this was something that the whole family absolutely loved. Pumba itself was fabulous, the staff, the amenities and the location. The guide, Josh, and the game drives ...

Flying from Heathrow we had 5 days in Cape Town seeing the sights, followed by 3 nights at Pumba Private Game Reserve, near Port Elizabeth. Cape Town was lovely, easy to find our way around & plenty to see and do. The highlight for us was definitely Pumba. We a mixed age group this was something that the whole family absolutely loved. Pumba itself was fabulous, the staff, the amenities and the location. The guide, Josh, and the game drives were sensational, almost too good to be true. We saw animals that we usually only seeing with David Attenborough narrating in the background! Would highly recommend to anyone, whatever age group.

Rating for tour operator:

Everything we could have required was provided. All the documentation was great, incredibly informative and allowed us to be confident as soon as we landed. We knew who would be meeting us, where were going, and had utmost confidence in the entire itinerary.

Africa Collection responded to this review on 15 Jul 2019:

Dear Mrs Davies,
We are delighted to hear you and your family had a good trip to South Africa with Africa Collection recently.
Pumba is a special place and we are so pleased you enjoyed it as much as we do.
We hope to welcome you back to Africa at some point in the near future. There is a lot more to discover and which can only be bettered.

Africa Collection responded to this review on 15 Jul 2019:

Thank you for your kind comments, which I will pass onto Molly who was your consultant.
Best wishes the AC team.

Cape Town, Garden Route & Safari by Mr A W 19, 24 Mar 2019
Holiday Rating:

Fantastic experience.

Starting off in Cape Town we travelled to Franschhoek, then on up the Garden Route staying in Knysna, Plettenberg Bay and Pumba Game Reserve.

Starting off in Cape Town we travelled to Franschhoek, then on up the Garden Route staying in Knysna, Plettenberg Bay and Pumba Game Reserve.

Rating for tour operator:

We booked through Feherty Travel, Bangor, Northern Ireland who used Africa Collection as the operator. All five of our locations were excellent and helped us to have a relaxing holiday which added to the overall experience.

Africa Collection responded to this review on 25 Mar 2019:

We are so pleased you enjoyed your holiday with Africa Collection and South Africa lived up to its excellent standards again.
We look forward to welcoming you back, perhaps to another part of the country or continent at some time in the near future.

Africa Collection responded to this review on 25 Mar 2019:

Many thanks for your lovely feedback. Feherty Travel do a great job to improve your holiday experience and so pleased everything worked favourably.
Best wishes The Africa Collection team

Cape Town, Garden Route & Safari by LoriMack, 23 Mar 2019
Holiday Rating:

The best holiday EVER

60th birthday celebrations for my husband. Cape Town, Winelands, Safari and seaside. Fantastic!

60th birthday celebrations for my husband. Cape Town, Winelands, Safari and seaside. Fantastic!

Rating for tour operator:

Everything had been thought through and the information provided was excellent, even down to directions to get from A to B etc. All the accommodation was of the highest standard. Would recommend anyone going to Africa to book with them.

Africa Collection responded to this review on 25 Mar 2019:

We are delighted to hear you had a "fantastic" holiday with Africa Collection. We look forward to welcoming you back at some time in the near future.
The Africa Collection team

Africa Collection responded to this review on 25 Mar 2019:

Many thanks for the lovely feedback and so pleased you enjoyed your holiday with Africa Collection. We look forward to welcoming you back.

Cape Town, Garden Route & Safari by The Travelling Wilsons, 19 Oct 2018
Holiday Rating:

Far better than expected

Hotels and B&Bs from Cape Town across the ‘Garden Route’ culminating in a private safari

Hotels and B&Bs from Cape Town across the ‘Garden Route’ culminating in a private safari

Rating for tour operator:

Dealt with the super patient Katie Horton at Africa Collection

Africa Collection responded to this review on 19 Oct 2018:

Many thanks for your feedback & kind words, we are delighted that you enjoyed your holiday in South Africa, and we look forward to showing you more!

Cape Town, Garden Route & Safari by NeilA, 13 Aug 2018
Holiday Rating:

South Africa/Mauritius

we travelled from Cape Town, through the Garden Route (stopping off at Hermanus, Outsdroon and Plettenbug Bay), to Pumba Game Reserve, then to Mauritius! Superb accommodation, excellent routes and a holiday of a lifetime.

we travelled from Cape Town, through the Garden Route (stopping off at Hermanus, Outsdroon and Plettenbug Bay), to Pumba Game Reserve, then to Mauritius! Superb accommodation, excellent routes and a holiday of a lifetime.

Rating for tour operator:

Very good.

Africa Collection responded to this review on 13 Aug 2018:

We are delighted to hear that you enjoyed your holiday, and we look forward to being of assistance in the future.

Africa Collection responded to this review on 13 Aug 2018:

And many thanks for your positive feedback.

Cape Town, Garden Route & Safari by Jadey90, 4 Apr 2018
Holiday Rating:

South Africa Honeymoon

We had a fantastic time on our honeymoon in South Africa. From contacting Africa Collection initially they managed to put together a holiday within our budget that met our requirements. Everywhere we stayed whilst in South Africa was above and beyond our expectations and you could see where they were chosen by Chris. The safari reserve was out of this world. Thank you so much. We want to return to Africa in the future and would definitely use ...

We had a fantastic time on our honeymoon in South Africa. From contacting Africa Collection initially they managed to put together a holiday within our budget that met our requirements. Everywhere we stayed whilst in South Africa was above and beyond our expectations and you could see where they were chosen by Chris. The safari reserve was out of this world. Thank you so much. We want to return to Africa in the future and would definitely use Africa Collection again to assist with this.

Rating for tour operator:

Quick responses and easy to contact. Great accommodation choices. It was apparent from the accommodation that the tour opperater knew the country well

Africa Collection responded to this review on 04 Apr 2018:

Many thanks for your lovely feedback Jade and delighted to hear you had a good honeymoon.
We look forward to welcoming you back to Africa at some point in the near future. Best wishes
Chris Fortescue