AITO: The Association of Independent Tour Operators
KE Adventure Travel

Multi-activity Family Adventure Traveller Reviews

Reviews of Multi-activity Family Adventure

Overall Holiday Rating
60%
Excellent 0
Good 0
Average 1
Poor 0
Terrible 0
Reviews Submitted: 1
Reviews Accepted: 1
Reviews Rejected: 0
1 reviews
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Multi-activity Family Adventure by Cloud9leeds, 30 Aug 2016
Holiday Rating:

Great country, trip spoiled by awful cycling and poor hotel.

The trip was very interesting and the weather was great, however the cycling element was organised on rusty 20+ year old bikes on a route highly unsuitable for a family group. The hotel was a Fawlty Towers affair, amusing, but not in the slightest bit professional.

The trip was very interesting and the weather was great, however the cycling element was organised on rusty 20+ year old bikes on a route highly unsuitable for a family group. The hotel was a Fawlty Towers affair, amusing, but not in the slightest bit professional.

Rating for tour operator:

Good comms, no problems.

KE Adventure Travel responded to this review on 30 Aug 2016:

Thank you for your review and we are glad that you found the trip interesting with great weather. We are sorry that you didn't enjoy the cycling day. As you know, a KE representative was on your trip and discussed the route in detail with our agent following your ride. Most of our families really love the hotel in Zakopane which we agree is quite unique, but we are sorry that this was not to your liking.