Travelife Partner status
We are proud to be one of three tour operators in the UK to have achieved Travelife Partner accreditation. The Travelife standard is the leading sustainability certification scheme in the travel industry and supported by ABTA.
We chose to sign-up with Travelife because it was a systematic way to review our sustainability and responsible tourism procedures. We had to prove that our processes met more than 100 criteria relating to everything from our office management, to our product range to our HR policies. The reporting process has been spearheaded by our Sustainability Coordinator but has had a high level of engagement from many staff members – from our Office Manager, to our HR manager to Ground Staff Manager. It really was a collaborative effort and is something all staff members can all be proud to achieve.
We also wanted to offer staff opportunities to learn more about sustainability and responsible tourism. Our goal was for 20 members of staff to achieve the Sustainability Management certificate, but over 30 members of staff have already achieved this and over 50 other courses have been completed on topics such as animal welfare, child protection, sustainable guiding, staff engagement, environmental management and accessible travel. Many staff made use of their furlough time by completing these online courses and other ABTA online sustainability courses we offered them.
We have had to write many new policies for this accreditation including ones on our climate commitment, animal welfare and modern human slavery. In 2021, we are going to be encouraging our suppliers to follow our social and environmental policies via our Supplier Code of Conduct. We hope that this will have knock-on positive effects in our destinations. We are also updating our client documents to ensure they clients receive the information they need at the right time and feel empowered to make the right choices for them, their destination hosts and for the environment.
Our 2021 goals are to achieve Travelife Partner status for our US, Japan and Australian branches and aim to achieve Travelife Certification, the highest standard, for our UK branch.