AITO: The Association of Independent Tour Operators
Journey Latin America

Trailblazing the Guianas Traveller Reviews

Reviews of Trailblazing the Guianas

Overall Holiday Rating
30%
Excellent 0
Good 0
Average 0
Poor 1
Terrible 1
Reviews Submitted: 2
Reviews Accepted: 2
Reviews Rejected: 0
2 reviews
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Trailblazing the Guianas by PeteFT, 3 Nov 2017
Holiday Rating:

Do not go on Coq of the Rock tour

Meals not provided as quoted. Tour leader very poor. Some hotel rooms especially for solo travellers appalling. Visit to space centre good. Paramaribo very nice town, others were poor.

Meals not provided as quoted. Tour leader very poor. Some hotel rooms especially for solo travellers appalling. Visit to space centre good. Paramaribo very nice town, others were poor.

Rating for tour operator:

Pre holiday, some info incorrect re visas. Additional nights pre tour, JLA quoted more than hotel's rack rate, and more than twice the rate available.online. JLA private transfer quote twice that available online. Tour wallet, bigger than A4, and a waste. Still advertising incorrect tour details.

Journey Latin America responded to this review on 17 Nov 2017:

We were disappointed you were unhappy with certain aspects of the trip to Guyana, Suriname and French Guyana. Whilst the nature of the ‘Trailblazing the Guyana’s’ tour is certainly different to our regular tours, we try to be as clear as possible in our documentation and discussions that there are practical difficulties involved with travel in such undeveloped areas given the limited tourist infrastructure. We are sorry you did not enjoy some elements and regret there were two early morning departures which meant breakfast at the hotel was not possible on those days. We will refund these and seek to minimise the impact of any such late changes to the schedule going forward.

Journey Latin America responded to this review on 17 Nov 2017:

I am sorry you found our information confusing and were unimpressed the pre-departure bundle. Where travel to these countries is perhaps more expensive than one would expect, we are usually very competitive on price. On the basis of your feedback we are undertaking a thorough review and we will be in touch directly with you.

Trailblazing the Guianas by Turf Moor, 27 Oct 2017
Holiday Rating:

Cock up o the rock

Bad value for money and uninspiring tour leader. Obviously some decent highlights but only 5 or 6 out of 10 overall

Bad value for money and uninspiring tour leader. Obviously some decent highlights but only 5 or 6 out of 10 overall

Rating for tour operator:

First time with JLA and most expensive trip ever for me. Sorely overpriced for what we got and other operators give much better overall experince

Journey Latin America responded to this review on 17 Nov 2017:

We were disappointed you did not thoroughly enjoy your tour to Guyana, Suriname and French Guyana. Whilst admittedly the nature of the 'Trailblazing the Guyana's' tour is different to our other group trips, we hope and expect that the allure of exploring these more remote and less well visited destinations to be overwhelmingly positive.

Journey Latin America responded to this review on 17 Nov 2017:

Where travel to these countries is perhaps more expensive than one would expect, we will look into the issues raised as we do aim for all our tours to exceed expectations and take pride in the standard and performance of our tour leaders. We will be in touch.