Senior Travel Consultant

Position

Senior Travel Consultant

Company

Undiscovered Destinations

Location

North Shields, near Newcastle-upon-Tyne

Salary

Up to £27,000 depending on experience

Closing date for applications

31 Mar 2017

Contact

travel@undiscovered-destinations.com

Website

www.undiscovered-destinations.com
Senior Travel Consultant

Working in a small team this role will be responsible for the creation and conversion to sale of high quality tailormade itineraries and group product

Main Tasks

The creation and conversion to sale of high quality tailor-made itineraries and group product for current and future clients. You are ultimately responsible for planning, selling and implementation of itineraries.
To make the most of every single genuine 'sales enquiry' received, balancing your time appropriately to maximise revenue and profit.
To ensure the product sold to our clients and the supporting information is to the highest standard.
To achieve levels of client service at all stages of the process to engender repeat business.
Interacting with our clients mostly over the telephone, or by email.
Assist with product developments including writing eye-catching and distinctive copy for the company’s website and promotional material.
Demonstrating a total commitment to customer service. It's your goal to ensure all clients return home having had a trip which exceeds their expectations.
Person Specification

Essential:

Excellent worldwide geographical knowledge and considerable personal travel experience

Previous sales experience, preferably in a tour operating role or within the travel industry

Strong communication skills

Customer service and selling skills

Results orientated

Strong organisation and time management skills

A desire to learn about our destinations and participate in familiarisation trips

The ability to work within a small team and to demonstrate a ‘hands-on’ approach

Willing to deviate from your main role and take on other duties and responsibilities as required

Desired:

Qualified to degree level or equivalent.

What we can offer

Whether you are already working in adventure travel, or you are considering a move into this fast growing sector this could be just the role for you. We are small passionate team, committed to driving forward with our ambitious plans for the future. Ideally it would suit someone already working in travel sales, with several years of experience, but is now looking for the next opportunity. For the right person we can offer an exciting future with plenty of overseas travel. And you will be closely involved in future business planning and strategy. Undoubtedly this will lead to further career progression for team members.