AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 229
Good 40
Average 3
Poor 1
Terrible 1
Reviews Submitted: 274
Reviews Accepted: 272
Reviews Rejected: 2
272 reviews
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Serenity Holidays by Happy, 10 Mar 2018
Holiday Rating:

Fabulous

Monkeys, sun, sea, lovely people, birds, lots of charity work at schools just incredible.

Monkeys, sun, sea, lovely people, birds, lots of charity work at schools just incredible.

Rating for tour operator:

Great - especially airline chosen

Serenity Holidays by Deal Lionel, 8 Mar 2018
Holiday Rating:

Superb service from the travel companyand fantastic hotel.

We stayed at the Charleston Beach hotel in Goa. The whole experience from booking of holiday the stay itself was arranged very efficiently. The hotel was superb, with regards to location, friendliness, cleanliness, restaurant food and staff of the highest order.

We stayed at the Charleston Beach hotel in Goa. The whole experience from booking of holiday the stay itself was arranged very efficiently. The hotel was superb, with regards to location, friendliness, cleanliness, restaurant food and staff of the highest order.

Rating for tour operator:

Accurate advertising, excellent service from booking right through to hotel choice, ease of understanding the requirements of India and value for money.

Sunbeach Hotel by Waggles, 6 Mar 2018
Holiday Rating:

Serenity Holidays review

Everything organised to our satisfaction

Everything organised to our satisfaction

Serenity Holidays by Donald, 6 Mar 2018
Holiday Rating:

Serenity Holidays review

Helpful throughout. Excellent reception at the airport, escort from hotel to game reserve in Senegal and back. Staff friendly and helpful.

Helpful throughout. Excellent reception at the airport, escort from hotel to game reserve in Senegal and back. Staff friendly and helpful.

Serenity Holidays by Reggie, 4 Mar 2018
Holiday Rating:

Poor quality

Lack of a holiday experience in an expensive / not good value hotel.

Lack of a holiday experience in an expensive / not good value hotel.

Rating for tour operator:

Friendly but initially not too efficient and holiday did not match up to expectations from advice given / implied.

Serenity Holidays by jak210, 26 Feb 2018
Holiday Rating:

All went well and a great destination

Single traveller who had a great time , made new friends recommended, give this place a tryy!

Single traveller who had a great time , made new friends recommended, give this place a tryy!

Rating for tour operator:

everything works perfectly for a change on my holiday

Serenity Holidays by Frasta Rasta, 25 Feb 2018
Holiday Rating:

Superb first experience of the Gambia with The Gambia Experience

Every day was a new adventure and educational. couldn't have asked for a warmer welcome from all employees and locals - the tours were outstanding - 6 in 1; lazy day on the river and cooking with Ida should not be missed.

Every day was a new adventure and educational. couldn't have asked for a warmer welcome from all employees and locals - the tours were outstanding - 6 in 1; lazy day on the river and cooking with Ida should not be missed.

Rating for tour operator:

See above

Senegambia Hotel by Uncleles, 22 Feb 2018
Holiday Rating:

Sun, sea, sand and smiles

Two weeks in Kololi with brilliant sunshine and endless beaches. Everyone wants to be your friend. The Senegambia hotel has something for everyone.

Two weeks in Kololi with brilliant sunshine and endless beaches. Everyone wants to be your friend. The Senegambia hotel has something for everyone.

Rating for tour operator:

The Gambia Experience are efficient and helpful. Friendly, funny and informative rep Jatta

Serenity Holidays by Mr R B 18, 15 Feb 2018
Holiday Rating:

Warm and sunny

Warm and sunny

Rating for tour operator:

Very responsive

Serenity Holidays by Socigal, 15 Feb 2018
Holiday Rating:

Good

The Gambia is an easy place for winter sun I.e. no time differences, not too expensive, Titan Airways very good, Gambuans very friedmy.. downsides - sea is quite rough and you did hassled by vendors which is understandable as they’re trying to do business.

The Gambia is an easy place for winter sun I.e. no time differences, not too expensive, Titan Airways very good, Gambuans very friedmy.. downsides - sea is quite rough and you did hassled by vendors which is understandable as they’re trying to do business.

Rating for tour operator:

Excellent. Serenity Holidays/The Gambia Experience is very professional.