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Experience Travel Group

Sri Lanka Laid Back - Deluxe Traveller Reviews

Reviews of Sri Lanka Laid Back - Deluxe

Overall Holiday Rating
100%
Excellent 53
Good 1
Average 0
Poor 0
Terrible 0
Reviews Submitted: 54
Reviews Accepted: 54
Reviews Rejected: 0
54 reviews
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Sri Lanka Laid Back - Deluxe by Happy Traveller, 18 Mar 2018
Holiday Rating:

Tour of Sri Lanka

Tailor made itinerary exceeded our expectations.

Tailor made itinerary exceeded our expectations.

Rating for tour operator:

Friendly, efficient, professional and knowledgeable support and service

Experience Travel Group responded to this review on 19 Mar 2018:

Hi Oliver

Thank you for your feedback, I was delighted to see that the holiday lived up to expectations. I am very much looking forward to speaking to you both and finding out more.

Thanks

Nick

Sri Lanka Laid Back - Deluxe by Andy & Jane, 17 Feb 2018
Holiday Rating:

Wonderful first visit to Sri Lanka with great range of experiences

https://aj2wilson.wordpress.com/the-jottings/

https://aj2wilson.wordpress.com/the-jottings/

Rating for tour operator:

Very efficient, good communications, responsive to any issues raised both before and during the trip. Helped to make it a memorable holiday.

Experience Travel Group responded to this review on 20 Feb 2018:

Hi Andy,

Thanks so much for your feedback, I am so pleased you had such a good trip. Your blog was really great reading, and I agree sea planes really are the best way to travel in Sri Lanka!

Becky

Sri Lanka Laid Back - Deluxe by MIles, 7 Jan 2018
Holiday Rating:

Interesting and well organised

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

A 3 base trip with many cultural experiences and great Safari and a lovely 4 days on the beach.

Rating for tour operator:

Very knowledgeable and organised.

Experience Travel Group responded to this review on 08 Jan 2018:

Hi Miles

Thank you very much for the kind review, I am so glad that everything went to plan and that you had a great holiday with the family.

Thanks

Nick

Sri Lanka Laid Back - Deluxe by Riley, 21 Dec 2017
Holiday Rating:

Exciting, informative, relaxing and welcoming Sri Lanka

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

A fabulous tour of Sri Lanka including cultural sites, game parks, a farm tour, shopping and relaxing on the beach, all nourished by delicious food!

Rating for tour operator:

Very helpful, efficient and understood our requirements without needing much prompting. All their suggestions for activities on our holiday were perfect, working out what would fit our budget. Holiday information was produced efficiently, including an 'app' with all our personal holiday information on it.

Experience Travel Group responded to this review on 22 Dec 2017:

Dear Chris,

Fantastic to hear! Thank you so much for taking the time to post this review. We very much hope to hear from you again and please do recommend us to others!

Kind regards,

Melissa Nicholas
Director and Co-founder

Sri Lanka Laid Back - Deluxe by bribar, 3 Oct 2017
Holiday Rating:

best holday we have ever had

Experience travel gave us an amazing experience with no hassles and a brilliant chauffeur

Experience travel gave us an amazing experience with no hassles and a brilliant chauffeur

Rating for tour operator:

They planned the entire holiday for us incluing private tours

Experience Travel Group responded to this review on 16 Oct 2017:


Experience Travel Group responded to this review on 16 Oct 2017:

Hi Brian, this is so good to hear. I am delighted that you had such a great time and we look forward to helping with your future travels. A return to Sri Lanka?
Best wishes
Sara

Sri Lanka Laid Back - Deluxe by Mandi1974, 18 Sep 2017
Holiday Rating:

Perfectly organised Silver Wedding holiday to Sri Lanka and The Maldives

Firstly can we say a big thank you to Toni for all her help with the itinerary and all my questions after booking with her. Toni chose great hotels for us, we had the holiday of our lives. Our guide, Samon, was waiting for us on landing and couldn't have treated us any better. His pride and knowledge of his country was amazing. He was always on time with the car, and himself, immaculate with enthusiasm. We really couldn't have had a ...

Firstly can we say a big thank you to Toni for all her help with the itinerary and all my questions after booking with her. Toni chose great hotels for us, we had the holiday of our lives. Our guide, Samon, was waiting for us on landing and couldn't have treated us any better. His pride and knowledge of his country was amazing. He was always on time with the car, and himself, immaculate with enthusiasm. We really couldn't have had a better guide, from halting charging elephants with the palm of his hand and climbing a palm tree he went above and beyond to make our week in Sri Lanka perfect. We were sad to leave him when we left for the Maldives.

Rating for tour operator:

I feel Toni listened to what we wanted and booked our trip accordingly

Experience Travel Group responded to this review on 19 Sep 2017:

Dear Mandi,

I'm so pleased you had such a great holiday and I'll be sure to pass on your kind comments to Toni. She'll be so pleased.

As for Saman. Well, we get many great comments about him and he is undoubtedly one of our top guides in any country. However, stopping a charging elephant with the palm of his hand and climbing a coconut tree - that really is above and beyond!

We loved the picture of Saman up the tree also! What a guy!

Happy wedding anniversary and we hope you are able to travel with us again sometime.

Regards,

Sam
Co-founder & MD

Sri Lanka Laid Back - Deluxe by B and B, 7 Apr 2017
Holiday Rating:

What an experience !

Wherever we travel I have always not wanted to be labelled a tourist I know this is an illusion but by choosing a small travel company we ' senior ' travellers felt privelidged not to be transported everywhere in a large coach and benefit from the personal attentions of an excellent driver I would call a companion We appreciated the small ' boutique ' places we stayed in as well as the final luxury of the Amangalla Sri Lanka is a gentler ...

Wherever we travel I have always not wanted to be labelled a tourist I know this is an illusion but by choosing a small travel company we ' senior ' travellers felt privelidged not to be transported everywhere in a large coach and benefit from the personal attentions of an excellent driver I would call a companion We appreciated the small ' boutique ' places we stayed in as well as the final luxury of the Amangalla Sri Lanka is a gentler India , lush and fertile and very beautiful We found the heat and humidity at times oppressive but most places had air conditioning The mud hut was certainly an unforgettable experience , sitting on the outside latrine one morning a startlingly yellow golden oriel perched right in front of me A bird watchers delight ! Lots of tea , coconut , smiles and laughter A holiday to remember M

Rating for tour operator:

We initially visited the small office in Clapham and immediately felt we were in good hands A bit of tweaking here and there , we were in desperate need of a gentle programme and ruled out too much organised activity We had time to just observe and notice the little things with our eyes open wide

Experience Travel Group responded to this review on 10 Apr 2017:

Dear Barbara,

What a lovely review! That really captures what travel is all about - time to notice and observe the little things... We appreciate your taking the time to post this review and we look forward to seeing you again.

Kind regards,

Sam
Co-founder & MD

Sri Lanka Laid Back - Deluxe by Kim Admin, 10 Mar 2017
Holiday Rating:

Smiling just remembering it all.

From start to finish it was just what we wanted, the only downside was one hotel was too far away from where we wanted to be( Nuwara Eliya was booked so we stayed about an hour or so away) however our driver ensured we still got to visit the Hill Club! Nothing was too much trouble for the people at the hotels or associated with our holiday.

From start to finish it was just what we wanted, the only downside was one hotel was too far away from where we wanted to be( Nuwara Eliya was booked so we stayed about an hour or so away) however our driver ensured we still got to visit the Hill Club! Nothing was too much trouble for the people at the hotels or associated with our holiday.

Rating for tour operator:

Sara was helpful, friendly and efficient. She called when she said she would, made amendments to accommodate our changing ideas and was knowledgeable and helpful throughout the whole process of booking and up to departure.

Experience Travel Group responded to this review on 13 Mar 2017:

Dear Kim,

Great to hear you had a great holiday. We generally avoid booking hotels in Nuwara Eliya itself as the standard is not brilliant generally speaking. However, we should have explained that more clearly in advance.

I'm glad you still got to enjoy the experience that is the Hill Club! I'll pass onto Sara your positive comments too as she'll be pleased.

All the best,

Sam Clark
Co-founder & MD

Sri Lanka Laid Back - Deluxe by Hillies, 7 Mar 2017
Holiday Rating:

Memorable for all the right reasons

Our time in Sri Lanka was made complete by our guide who provided knowledge wherever we went. The country was amazing and we experienced so much more than expected

Our time in Sri Lanka was made complete by our guide who provided knowledge wherever we went. The country was amazing and we experienced so much more than expected

Rating for tour operator:

Our operator was always helpful and very patient when adjusting our holiday needs. We had everything we needed along the way and never had to ask for anything

Experience Travel Group responded to this review on 07 Mar 2017:

Dear Kim,

So pleased to hear you experienced more than you expected. That's definitely what we aim for. Do please recommend us to others and we hope to hear from you again.

Kind regards,

Sam Clark
Co-founder & MD

Sri Lanka Laid Back - Deluxe by Mr P L 17, 6 Feb 2017
Holiday Rating:

Richly rewarding and brilliantly organised.

A highly stimulating trip to a country emerging from decades in the wilderness and keen to welcome visitors from other countries. There was so much to see and some wonderful people to meet - not least the local guides who brought it all to life.

A highly stimulating trip to a country emerging from decades in the wilderness and keen to welcome visitors from other countries. There was so much to see and some wonderful people to meet - not least the local guides who brought it all to life.

Rating for tour operator:

Very flexible, positive and highly efficient with great organisation on the ground.

Experience Travel Group responded to this review on 07 Feb 2017:

Dear Peter,

Thank you for your very kind words. We very much appreciate it.

Kind regards,

Sam Clark
Co-founder - ETG