AITO: The Association of Independent Tour Operators
Travel Destinations

Travel Destinations Traveller Reviews

Reviews of Travel Destinations

Overall Company Rating
80%
Excellent 2
Good 1
Average 0
Poor 1
Terrible 0
Reviews Submitted: 4
Reviews Accepted: 4
Reviews Rejected: 0
4 reviews
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Travel Destinations by Porsche pair , 23 Jun 2019
Holiday Rating:

Good but could have been better

First time at Le Mans and booked through Travel Destinations. Easy to book, pack with tickets arrived in good time. Drove there but found it really difficult to find the Porsche curves as there was no specific signs apart from general ‘travel destinations ‘ banners but they were the same regardless of specific site. We eventually found the site, greeted with nice goody bag. Pitched tent. Then we went to reception and asked for info on shuttle ...

First time at Le Mans and booked through Travel Destinations. Easy to book, pack with tickets arrived in good time. Drove there but found it really difficult to find the Porsche curves as there was no specific signs apart from general ‘travel destinations ‘ banners but they were the same regardless of specific site. We eventually found the site, greeted with nice goody bag. Pitched tent. Then we went to reception and asked for info on shuttle / bus service. The lady said it was her first year and she didn’t have a clue. We tried asking a few people and nobody knew. Walking to the nearest entrance is quite a trek and especially at night as there are no pavements or street lights. In 4 days we walked 45 miles which was too much. Fortunately for us on the Saturday and Sunday Porsche ran a shuttle do we used that. The toilets weren’t great, seats loose on all 3, and no steps upto toilet block. Showers same but I guess it’s just the camping ’thing’ didn’t like climbing over the drain pipe to get to the shower block. The food & drinks tent was run by a lovely friendly lot, food was expensive for what it was, the curry night particularly underwhelming €15 for a plastic plate with a bit of curry on and a poppadum. Breakfast was nice, €6 for croissant, cheese, ham fruit & orange juice. I did get the longest hair ever in my piece of ham which wasn’t exactly great. We would book again but it would have been really helpful if someone had thought to find out some basic things, like the shuttle times as it’s a huge walk to the stadium especially the tramline. The ladies in the food tent worked tirelessly always with a smile, there’s a charging block for phones but nowhere to dry your hair. Tv shows race in tent too. Noise didn’t bother us, take earplugs but it’s noisy everywhere. Camp felt safe , security was good apart from the Sunday when it finished there was none for a few hours until someone complained and they put it back on.

Rating for tour operator:

Good but a few small changes would have made it so much better

Travel Destinations responded to this review on 24 Jun 2019:

We have had a pleasant conversation with Mrs. Carey this morning, and discussed each point in turn.
Mrs. Carey travelled with us to the Le Mans 24 Hours motor race event in France. She stayed on our track-side camping area adjacent to the Porsche Curves part of the track.
She has said to us that she thoroughly enjoyed her time at Le Mans, and although she doesn't normally camp on holidays, she would return as she enjoyed her time with us. Of course we would welcome her back.
As with all events & festivals, we do have temporary event staff on site, and indeed many happened to be new at this particular campsite and event. Although we do give training and information to all staff, this is always something we are keen to improve.
Walking large distances at Le Mans isn't unusual at Le Mans & it is something that we do discuss at the time of booking. Circuit shuttles are infrequent but that is not something Travel Destinations has influence over.
We did discuss the showers and toilets at the campsite with Mrs. Carey. She did confirm that they were cleaned and serviced throughout the weekend. At events such as Le Mans where infrastructure is temporary & delivered by different contractors we do try our best to keep them clean & in working order throughout our guests stay.
During these type of festival events things do get broken or do go wrong, but our on-site team are there to try and fix things when they can.
Mrs. Carey said that she did appreciate the work our caterers put in over the weekend & the limited facilities available to them. She also appreciates the additional costs of providing catering in a unique outside location such as this. She said that she particularly liked the steak baguettes and the breakfast, but she felt that the portion of the curry on curry night didn't reflect the price. This is something that we will look at with the catering team and try and ensure that portion sizes are correct at future events.
Overall Mrs. Carey gave us constructive feedback from during here stay, which we very much appreciate. Mrs. Carey is already planning her return visit and she is most welcome.

Travel Destinations responded to this review on 24 Jun 2019:

We are very pleased that Mrs. Carey enjoyed her visit to the Le Mans 24 Hours with us and that she is already planning to return.

Travel Destinations by Maverick, 17 Jul 2018
Holiday Rating:

Overall the Le Mans Experience was great but the edge was taken off by the tour operator.

We were glamping at Le Mans arranged through Travel Destinations. The location of the camp site was good and convenient.

We were glamping at Le Mans arranged through Travel Destinations. The location of the camp site was good and convenient.

Rating for tour operator:

The complete trip was arranged through Travel Destinations. We booked 4 tents but only 3 were available on arrival.

Travel Destinations responded to this review on 19 Jul 2018:

An apology has been made to Mr Slack and a gesture of good will for this error has been made.

Travel Destinations by JK, 27 Jun 2016
Holiday Rating:

Le Mans "Glamping"

Recently returned from this years (2016) Le Mans and have to say what a fantastic experience. The whole experience with my two sons was outstanding - it was a 60th birthday trip and exceeded expectations. Last time I was at Le Mans I was 34 years ago - a lot has changes but the atmosphere was still electric.

Recently returned from this years (2016) Le Mans and have to say what a fantastic experience. The whole experience with my two sons was outstanding - it was a 60th birthday trip and exceeded expectations. Last time I was at Le Mans I was 34 years ago - a lot has changes but the atmosphere was still electric.

Rating for tour operator:

The Travel Destination staff when booking were extremely helpful and everything went as planned. The staff at the site were superb. Nothing was too much trouble, the facilities were excellent (clean toilets, clean showers, constant hot water) and the food and drink provided were of a high standard. The site and the tent could not be faulted even though the weather the previous week had been terrible. Access to the circuit was an easy 15 minute walk. Overall an excellent trip and I would recommend the services of Travel Destinations to everyone.

Travel Destinations by Simmo, 30 Aug 2015
Holiday Rating:

Fantastic brilliant service from start to when we came home

Recent trip to Le Mans 24hrs Travel Destinations looked after us right from the first phone call giving us the best advice as to which package to choose right through to the fantastic ticket pack and once we were in Le Mans they were on hand to help with information. Brilliant service so rare these days.

Recent trip to Le Mans 24hrs Travel Destinations looked after us right from the first phone call giving us the best advice as to which package to choose right through to the fantastic ticket pack and once we were in Le Mans they were on hand to help with information. Brilliant service so rare these days.

Rating for tour operator:

Brilliant from start to finish highly recommended

Travel Destinations responded to this review on 30 Sep 2015:

Thanks Paul your comments are much appreciated.