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Norwegian Fjord Odyssey Traveller Reviews
Reviews of Norwegian Fjord Odyssey
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Norwegian Fjord Odyssey
by Bob the Builder, 24 Aug 2013
Holiday Rating:
Norway Fjord Odyssey
Cruising from Bergen to Alesund and then driving back to Bergen stopping at excellent hotels on the way. Gave us a chance to see many different Fjiords, villages and enormously diverse landscapes, being able to stop when and where we wanted on the way.
Cruising from Bergen to Alesund and then driving back to Bergen stopping at excellent hotels on the way. Gave us a chance to see many different Fjiords, villages and enormously diverse landscapes, being able to stop when and where we wanted on the way.
well organised and assisted us while we were there when we had to make changes due to local conditions. Would have preferred to get all the details more than 10 days in advance though to give us time to plan properly.
Discover the World responded to this review on 28 Aug 2013:
Dear Mr Dray,
Thank you for taking the time and trouble to complete your feedback in regards to your recent Norway holiday with us, from which I am pleased to note that you appear to have had a most enjoyable holiday.
I take note of your comment regarding the delay in you receiving your final documentation, and may I firstly apologise for this.
During the peak Summer months our aim is to send all final holiday information between 10-14 days before departure, as a minimum.
Unfortunately, and it is not my intention to make excuses, but for our Norway self-drive bookings, our customers receive a bespoke itinerary and driving instructions which can take some time to put together and unfortunately this was the reason for the delay. Please be assured however, your documents were sent to you as soon as we were in a position to do so but I am sorry that this did not give you enough time to plan your itinerary.
In conclusion, I do hope I have been able to clarify matters for you and that you may consider travelling to one of our other destinations at some point in the future.
Kindest regards,
Dawn Evans
Business Operations Manager