AITO: The Association of Independent Tour Operators
Journey Latin America

Journey Latin America Traveller Reviews

Reviews of Journey Latin America

Overall Company Rating
97%
Excellent 548
Good 33
Average 8
Poor 5
Terrible 3
Reviews Submitted: 597
Reviews Accepted: 597
Reviews Rejected: 0
597 reviews
Sort by:
Essential Peru by CEB, 23 Mar 2016
Holiday Rating:

Fantastic trip. Could not possibly have achieved everything we did in the time period if we had travelled independently.

Peru. Lima to Cusco to The Sacred Valley to Machu Picchu to Puno to Lake Titikaka to Lima to Paracas to Lima.

Peru. Lima to Cusco to The Sacred Valley to Machu Picchu to Puno to Lake Titikaka to Lima to Paracas to Lima.

Rating for tour operator:

Incredibly helpful, considerate and efficient. Seamless organisation. A completely stress-free trip.

Ecuador's highlands & Galapagos by Katie S, 21 Mar 2016
Holiday Rating:

Ecuador and the Galapagos

A wonderful trip to Quito, the Napo wildlife centre and the Galapagos on the Grace. All completely wonderful - mind blowingly beautiful!

A wonderful trip to Quito, the Napo wildlife centre and the Galapagos on the Grace. All completely wonderful - mind blowingly beautiful!

Rating for tour operator:

A perfect and completely smooth running holiday despite many locations and flights etc. Everything was perfectly arranged and happened seamlessly. Journey Latin America and their representatives could not have been more professional and charming.

Spirit of Colombia by Timmy, 16 Mar 2016
Holiday Rating:

A varied tour of Colombia.

A good holiday, which was well led and guided, but let down by poor accommodation in several locations.

A good holiday, which was well led and guided, but let down by poor accommodation in several locations.

Rating for tour operator:

Journey Latin America were organised and efficient. The tour leader was excellent and most of the local guides were very good.

Spirit of Colombia by K Hutton Cheltenham, 16 Mar 2016
Holiday Rating:

Authentic and Comprehensive

Weaverbird Colombia with JLA - Expert tour leader coupled with expert local guides meant this comprehensive tour really got us to experience an exciting and unknown destination. The small size of the group compared to many holidays and the lack of other tour operators around only heightened the enjoyment.. JLA organised a requested tour extension expertly and modified our request to improve the trip further. GREAT value for money

Weaverbird Colombia with JLA - Expert tour leader coupled with expert local guides meant this comprehensive tour really got us to experience an exciting and unknown destination. The small size of the group compared to many holidays and the lack of other tour operators around only heightened the enjoyment.. JLA organised a requested tour extension expertly and modified our request to improve the trip further. GREAT value for money

Rating for tour operator:

Expert, friendly , customer focussed.

Signature Chile: Atacama by Happy Camper, 9 Mar 2016
Holiday Rating:

Excellent visit to Chile

It was a wonderful holiday. The itinerary was well put together and attention paid to details. Great hotels, generally very nice meals when these were included, interesting excursions, all fees included and good guides. We really enjoyed our time in Chile and would definitely book another holiday with Journey Latin America.

It was a wonderful holiday. The itinerary was well put together and attention paid to details. Great hotels, generally very nice meals when these were included, interesting excursions, all fees included and good guides. We really enjoyed our time in Chile and would definitely book another holiday with Journey Latin America.

Rating for tour operator:

We went to Chile with Journey Latin America. The holiday was efficiently handled from start to finish. What's more, it was a lot of fun.

CostaRica:Volcanoes to the Beach by mollyj, 7 Mar 2016
Holiday Rating:

Costa Rica Wildlife Adventure

We travelled around four areas of Costa Rica; the Atlantic Coast at Tortuguero, the Pacific Coast at Corcovado and the central belt at Arenal and Poas. Journey Latin America work with Costa Rica Expeditions who know the country and it's protected areas well. This partnership runs like clockwork and we were able to see so much more than we could ever have done without their expert organisation. The guides were fantastic. Everything went like ...

We travelled around four areas of Costa Rica; the Atlantic Coast at Tortuguero, the Pacific Coast at Corcovado and the central belt at Arenal and Poas. Journey Latin America work with Costa Rica Expeditions who know the country and it's protected areas well. This partnership runs like clockwork and we were able to see so much more than we could ever have done without their expert organisation. The guides were fantastic. Everything went like clockwork and we saw so much of this lovely country and it's wildlife. Would recommended this holiday wholehearted.

Rating for tour operator:

Knowledgeable, patient and reassuring. The whole team are involved and anybody you speak to can help. With a big holiday this is so important. Phones are answered promptly and emailed responded to quickly even if your own correspondence is out of the office. Can't recommend Journey Latin America highly enough.

Central America discovery by Magnet, 7 Mar 2016
Holiday Rating:

Discovery tour

It was 3 weeks tour of Central America. It was classed as a Discovery tour which essentially was a 'no frills' tour. An excellent experience .

It was 3 weeks tour of Central America. It was classed as a Discovery tour which essentially was a 'no frills' tour. An excellent experience .

Rating for tour operator:

Journey Latin America obviously has a wealth of experience in this region.

Journey Latin America by Sarah C, 3 Mar 2016
Holiday Rating:

Galapagos cruise

Went on the Seaman 11 boat on a 4 day cruise to Galapagos followed by weekend at Finch Bay hotel on Santa Cruz. Spent a day in Quito en route home to UK. The white Le trip was o garnished but Journey Latin America who did a great job. Seaman was a 16 person Catamaran with excellent guide - everything worked perfectly eg transfers etc and the hotel on Santa Cruz was excellent. We were a party of 6 including 4 vegetarians and all new to cruising ...

Went on the Seaman 11 boat on a 4 day cruise to Galapagos followed by weekend at Finch Bay hotel on Santa Cruz. Spent a day in Quito en route home to UK. The white Le trip was o garnished but Journey Latin America who did a great job. Seaman was a 16 person Catamaran with excellent guide - everything worked perfectly eg transfers etc and the hotel on Santa Cruz was excellent. We were a party of 6 including 4 vegetarians and all new to cruising . journey Latin AMerida did a really good job at knowing what we wanted and giving us the perfect holiday!

Rating for tour operator:

See remarks above. Journey Latin America organised everything brilliantly. We were met at each airport , hotel etc. Transfers worked really well. Guide on the boat was excellent and the whole boat experience was great. Nearly had a disaster when one of our part lost their passport in the USA before the holiday started and had to re route home not via the USA because of his temp passport. Hannah Waterhouse at Journey Latin America sorted it all out for us quickly and without fuss!

Journey Latin America by Jan & Al D, 28 Feb 2016
Holiday Rating:

Beyond Machu Pichu

From Lima to the Amazon to the Sacred Valley to Machu Pichu to Cusco. Then Buenos Aires and finally L'Auberge @ Punta del Este. A mixture of sights, culture, outdoor , city buzz and tranquility

From Lima to the Amazon to the Sacred Valley to Machu Pichu to Cusco. Then Buenos Aires and finally L'Auberge @ Punta del Este. A mixture of sights, culture, outdoor , city buzz and tranquility

Rating for tour operator:

Met all our needs when designing the holiday. Listened to our concerns and came in on budget. On the " ground " all flights, transport etc worked. All hotels met expectations( often exceeded )and all the guides were of a very high standard with good to very good command of english

Cuba beyond the beach by MJ, 28 Feb 2016
Holiday Rating:

Journey Latin America Paraqueet [Group tour (10 people) touring Cuba]

Excellent trip which went smoothly due to the guide's ability to 'work the Cuban system' and quickly iron out issues which arose with hotel bookings, etc. [as happen in Cuba]. Seeing Cuba a bit off the most beaten track and experiencing the food, culture, history and political system made for a very interesting holiday.

Excellent trip which went smoothly due to the guide's ability to 'work the Cuban system' and quickly iron out issues which arose with hotel bookings, etc. [as happen in Cuba]. Seeing Cuba a bit off the most beaten track and experiencing the food, culture, history and political system made for a very interesting holiday.

Rating for tour operator:

Excellent customer service beforehand. Good pre-trip information etc and excellent guide and driver throughout. Journey Latin America are very much on the ball during the trip itself with good ongoing communication between the guide and the head office.