AITO: The Association of Independent Tour Operators
Journey Latin America

Journey Latin America Traveller Reviews

Reviews of Journey Latin America

Overall Company Rating
97%
Excellent 545
Good 33
Average 8
Poor 5
Terrible 3
Reviews Submitted: 594
Reviews Accepted: 594
Reviews Rejected: 0
594 reviews
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Aztecs, Mayas and Conquistadores by eagle, 10 Feb 2020
Holiday Rating:

A well organised and pleasant holiday. Led by an excellent tour leader

Mexico City to Yucatan and everything in between, Culture at its very best, with good travel companions

Mexico City to Yucatan and everything in between, Culture at its very best, with good travel companions

Rating for tour operator:

They know the region, and are efficient before the holiday, and obviously have excellent people on the ground

Cuba beyond the beach by Martin, 4 Feb 2020
Holiday Rating:

Brilliant Tour of Cuba with only a few days for planning

We booked this only a few days before we wanted to leave. The tour included many areas of Cuba and was excellently paced with more rest days nearer the end when you want to slow down. The travel and accommodation bookings all worked fine and smoothly.

We booked this only a few days before we wanted to leave. The tour included many areas of Cuba and was excellently paced with more rest days nearer the end when you want to slow down. The travel and accommodation bookings all worked fine and smoothly.

Rating for tour operator:

With very little notice they organised a 23 day tour of Cuba that contained plenty of variety. With very little effort required from us at all. All very professional and how you dream a tour operator should work.

Best of Guatemala and Belize by AMLB, 31 Jan 2020
Holiday Rating:

Belize with a dose of Guatemala

Travelled to snorkel in Belize on Glovers Reef before heading for the hills, at Hidden Valley then Tikal for a hefty dose of jungle and culture before finishing off by recovering at San Pedro

Travelled to snorkel in Belize on Glovers Reef before heading for the hills, at Hidden Valley then Tikal for a hefty dose of jungle and culture before finishing off by recovering at San Pedro

Rating for tour operator:

JLA listened to our ideas and then came up with great suggestions to fit our needs and did not try to make us fit their trips

Best of Guatemala and Belize by Clyde, 21 Jan 2020
Holiday Rating:

An amazing and spectacular cultural experience.

A mixture of old & new in Panama plus a fascinating history and Myan culture in Guatemala with spectacular temples in the jungle and beautiful volcanic landscapes in the highlands, followed by swimming and wading through the ATM caves in Belize to view ancient Myan ritual sites and ending, in a more relaxed way, on the island of Caye Caulker before returning to the UK from Belize City.

A mixture of old & new in Panama plus a fascinating history and Myan culture in Guatemala with spectacular temples in the jungle and beautiful volcanic landscapes in the highlands, followed by swimming and wading through the ATM caves in Belize to view ancient Myan ritual sites and ending, in a more relaxed way, on the island of Caye Caulker before returning to the UK from Belize City.

Rating for tour operator:

Paul Winrow-Griffin of Journey Latin America was exceptionally helpful in planning our itinerary taking into account our overall objectives, the countries we wished to visit, our hotel preferences, the degree of activity required, the degree of travel that we were prepared to accept and our preference to have our own guides. Everything went according to plan: the hotels were expecting us; the drivers were on time; the guides were extremely knowledgeable and friendly. All-in-all, a superb holiday!

Signature Uruguay by Monty, 14 Jan 2020
Holiday Rating:

Relaxing holiday somewhat off the beaten track

It was a return to a country where I spent part of my childhood. We travelled to Montevideo, east to two estancias, and then back west to a wine lodge and the touristy old town of Colonia del Sacramento. The estancias and the wilder scenic east coast were the highlights of the trip. The people were invariably friendly and welcoming and the food and wine was good. It was a pleasure to drive on open roads untroubled by much traffic. I hope to ...

It was a return to a country where I spent part of my childhood. We travelled to Montevideo, east to two estancias, and then back west to a wine lodge and the touristy old town of Colonia del Sacramento. The estancias and the wilder scenic east coast were the highlights of the trip. The people were invariably friendly and welcoming and the food and wine was good. It was a pleasure to drive on open roads untroubled by much traffic. I hope to return to discover the interior and to enjoy those east coast beaches and country again

Rating for tour operator:

We were looked after by Mary Ann Nelson who was efficient, attentive, experienced and full of good ideas as to what we might do. We will definitely use Journey Latin America again

Hightlights of Colombia by BD, 19 Dec 2019
Holiday Rating:

Colombia a very varied country

A holiday seeing different aspects of the country from the capital to the coast with walks among wax palms, underground salt cathedrals, coffee country. Amazing Medellin with beautiful Christmas lights and a feeling of safety. Friendly people throughout and so many unexpected sights including a fossil museum and so much more with a wonderful tour leader who made sure all the group had their individual needs met.

A holiday seeing different aspects of the country from the capital to the coast with walks among wax palms, underground salt cathedrals, coffee country. Amazing Medellin with beautiful Christmas lights and a feeling of safety. Friendly people throughout and so many unexpected sights including a fossil museum and so much more with a wonderful tour leader who made sure all the group had their individual needs met.

Rating for tour operator:

Journey Latin America will try to guide customers to only book holidays suitable for their needs. The itineraries are carefully selected to include a variety of sights with enough time to fully enjoy them. Any individual requests are greed if at all possible and their knowledge of the destinations is superb

Value Central America by JB, 8 Dec 2019
Holiday Rating:

Outstanding introduction to Central America

We had great advice from JLA in devising an ambitious month-long tour in Central America, visiting places where we had current or historical connections. We enjoyed a mix of walking, visiting and eating in Barbados, Guyana, Panama, Cuba , Mexico and New Orleans, with occasiional beach-time to recover. History was overwhelming, heritage was everywhere, Culture, food and music ran through our holiday and the sun kept us warm. Our host communities ...

We had great advice from JLA in devising an ambitious month-long tour in Central America, visiting places where we had current or historical connections. We enjoyed a mix of walking, visiting and eating in Barbados, Guyana, Panama, Cuba , Mexico and New Orleans, with occasiional beach-time to recover. History was overwhelming, heritage was everywhere, Culture, food and music ran through our holiday and the sun kept us warm. Our host communities were consistently welcoming and helpful, and we didnt want to come home.

Rating for tour operator:

Helpful from the outset, supporting us with a bundle of information and an accessible mobile app. They dealt effectively with issues as they arose from time to time and we would certainly use them again (we have before).

Signature Argentina: Pampas by JMCA, 30 Nov 2019
Holiday Rating:

Argentina Introduction

Limited to two weeks we were recommended to go to Buenos Aires, Bariloche and El Calafate which proved to be a great experience. We opted for additional free days in Buenos Aires as trying to cover the city in 2-3 days would have just scraped the surface. It was a great experience and we will be returning to explore the North of Argentina and Atacama in Chile as soon as time and funds permit!

Limited to two weeks we were recommended to go to Buenos Aires, Bariloche and El Calafate which proved to be a great experience. We opted for additional free days in Buenos Aires as trying to cover the city in 2-3 days would have just scraped the surface. It was a great experience and we will be returning to explore the North of Argentina and Atacama in Chile as soon as time and funds permit!

Rating for tour operator:

Fantastic through all stages of the process from initial fact finding to planning and completion. It was great to be able to talk to a consultant that had actually been to where we wanted to go and could make personal recommendations.

Hightlights of Colombia by Marina, 26 Nov 2019
Holiday Rating:

Honeymoon of a lifetime

We had an amazing holiday in Colombia, which surpassed our expectations. We had the perfect mix of sight seeing, hiking, eating and relaxing. What was great, is that all our requirements were listened to and the holiday we had, matched those. We had planned activities and also time to do our own thing in each place.

We had an amazing holiday in Colombia, which surpassed our expectations. We had the perfect mix of sight seeing, hiking, eating and relaxing. What was great, is that all our requirements were listened to and the holiday we had, matched those. We had planned activities and also time to do our own thing in each place.

Rating for tour operator:

We booked the holiday via Kuoni, with the holiday itself, provided by Journey Latin America. they provided us with the holiday we asked for, at a price which was extremely competitive. It was almost the same price to have a tailor-made holiday, as a group tour to Colombia, which would've meant us compromising on our holiday and what we would have done

Vintage Argentina by Ruth L, 21 Nov 2019
Holiday Rating:

Argentina - exceeded all expectations

5 days Buenos Aires, 3 days Esteros de Iberra and 4 days at Puerto Iguazu. With day trips to Uruguay and Brazil.

5 days Buenos Aires, 3 days Esteros de Iberra and 4 days at Puerto Iguazu. With day trips to Uruguay and Brazil.

Rating for tour operator:

We have Used Journey Latin America 10 years previously and the service was good but this time we were very impressed. Our agent knew Argentina well and her passion for the country translated into good advice for what we wanted to do.