AITO: The Association of Independent Tour Operators

Tailor-made Reservations Consultant

Position Details

  • Position: Tailor-made Reservations Consultant
  • Company: Africa and Beyond Ltd
  • Location: Home-based (some travel to the NW required)
  • Salary: Competitive (DOE) + Incentives

Key duties:
• Creating bespoke tailor-made packages to Southern/East Africa
• Dealing with agent enquiries by telephone/e-mail
• Achieving personal and company-wide targets
• Offering exceptional customer service
• Experience of travel in southern/East Africa
• Passion for travel to Africa
• Ability to work under own initiative
• Ability to work as part of a remote team
• Must be able to travel to Africa on work-related trips.
• GDS experience
• Core IT skills (Excel/Word)

Hours: 37.5 per week (09.00 – 17.30)
Saturday morning on a rota c.1 in 4 weekends

Holidays: 20 days + Bank Holidays incremental by 1 day for each year's service up to 25 days.
Must also be able to travel to Africa on work related trips.
Bonus: Attractive bonus scheme
Pension: Company-wide
Probation: 6 months
Right to work in the UK
Report to: General Manager

Approx start date: ASAP
Please apply for this position by e-mailing cover letter and CV to

No agencies please