AITO: The Association of Independent Tour Operators
Cachet Travel

Cachet Travel Traveller Reviews

Reviews of Cachet Travel

Overall Company Rating
98%
Excellent 54
Good 1
Average 2
Poor 0
Terrible 0
Reviews Submitted: 57
Reviews Accepted: 57
Reviews Rejected: 0
57 reviews
Sort by:
Cachet Travel by osogordo192, 15 Mar 2024
Holiday Rating:

DRAMA FREE ARRANGEMENTS

We asked and got 4 nights on both La Gomera and La Palma with all flights/ferries tickets/boarding passes and taxis to two quality hotels.Local contact details were provided for the Tenerife offices as well as both islands.In addition there was a 24/7 UK helpline. Without fuss ,late in the day Cachet Travel (Thorsten) advised Easyjet about a change in passport details. Hotel choices were discussed before the details were finalised . All ...

We asked and got 4 nights on both La Gomera and La Palma with all flights/ferries tickets/boarding passes and taxis to two quality hotels.Local contact details were provided for the Tenerife offices as well as both islands.In addition there was a 24/7 UK helpline. Without fuss ,late in the day Cachet Travel (Thorsten) advised Easyjet about a change in passport details. Hotel choices were discussed before the details were finalised . All e-mails had a response within 24 hours. The arrangements were seamless- drama free if you like- which is why we would strongly recommend Cachet Travel- I have been coming to the Canaries since 1975 -and know if you want to travel to the smaller islands - unless you want the drama- use people who know these smaller islands -such as Cachet Travel.

Rating for tour operator:

As I mentioned above- They know what to recommend / how to arrange what you finally want to do - they know that being a little off the beaten track so to speak- they know clients (particularly those with little Spanish- need a local English speaking contact - not just a UK contact.

Cachet Travel responded to this review on 18 Mar 2024:

Thank you so much for your kind feedback! We are delighted that your trip to the smaller Canaries was a success and that we were able to contribute to this by making the travel arrangements run smoothly.

Cachet Travel by Upholland, 17 Oct 2023
Holiday Rating:

Fourni island 2023 - fabulous

So many visits to this island and this year probably the best. They are steadily recovering from the pandemic - new businesses opening in main street; restaurants staying open a week or so longer at the season's end; a new harbour with real yachts in it. Everywhere smiles and courtesy and excellent value. Weather amazing. George's motorbikes wonderful. A freshly caught and prepared fish lunch in Chrisomilia - not to be missed.

So many visits to this island and this year probably the best. They are steadily recovering from the pandemic - new businesses opening in main street; restaurants staying open a week or so longer at the season's end; a new harbour with real yachts in it. Everywhere smiles and courtesy and excellent value. Weather amazing. George's motorbikes wonderful. A freshly caught and prepared fish lunch in Chrisomilia - not to be missed.

Rating for tour operator:

Brilliant. Thoughtful. Attentive. Organised. Kind. Operating in plain English (ie no gobbledegook).

Cachet Travel responded to this review on 17 Oct 2023:

Thank you once again for your kind feedback. We are delighted that your latest holiday to Fourni didn't just live up to your previous experiences of the island, but even surpassed them!

Cachet Travel by Penny&David, 2 Oct 2023
Holiday Rating:

Turkey fly-drive

We found Cachet travel through a random internet search and are so glad we did. We were looking to visit Istanbul and see some of Turkey but didn’t want a standard package trip or a guided tour. Ghislain and his team are very knowledgeable about the areas they cover so, after a couple of phone calls, we chose an itinerary to fly into Istanbul, drive down the West Coast & fly back from Dalaman. We gave our preference for small, independent hotels ...

We found Cachet travel through a random internet search and are so glad we did. We were looking to visit Istanbul and see some of Turkey but didn’t want a standard package trip or a guided tour. Ghislain and his team are very knowledgeable about the areas they cover so, after a couple of phone calls, we chose an itinerary to fly into Istanbul, drive down the West Coast & fly back from Dalaman. We gave our preference for small, independent hotels and let them do the rest. The arrangements were excellent, we loved all the hotels we stayed at and the attention to detail on our itinerary was superb, including recommendations for places to stop en route. When we did have a small hiccup (We left a bag on a ferry!), there was a friendly, helpful voice on the end of the phone to sort it out. Will not hesitate to use them again..top marks, thanks Cachet.

Rating for tour operator:

Extremely knowledgeable, helpful & friendly.

Cachet Travel responded to this review on 02 Oct 2023:

Thank you for your kind feedback. We are delighted that your tailor-made itinerary to Turkey was an all-round success and that you rated our service so highly. We hope to be able to welcome on another Cachet Travel holiday in the not to distant future!

Cachet Travel by Ian H, 1 Jun 2023
Holiday Rating:

Fabulous!

We just spent two weeks touring the numerous historical sites of Aegean Region of Türkiye on a fly/drive holiday arranged by Cachet Travel. All the arrangements worked perfectly, the carefully selected boutique style hotels ranged from good to outstanding, and we thoroughly enjoyed ourselves. We visited twenty different archaeological sites, but also saw much of this beautiful region, explored many small towns and villages and sampled the delicious ...

We just spent two weeks touring the numerous historical sites of Aegean Region of Türkiye on a fly/drive holiday arranged by Cachet Travel. All the arrangements worked perfectly, the carefully selected boutique style hotels ranged from good to outstanding, and we thoroughly enjoyed ourselves. We visited twenty different archaeological sites, but also saw much of this beautiful region, explored many small towns and villages and sampled the delicious food.

Rating for tour operator:

We put our arrangements fully into the hands of Cachet Travel, selecting their recommended N1/14 Essential Discoveries itinerary. We needn't have worried, as they have a very real in-depth knowledge of the area and their suggestions were all first class. The whole process, from initial enquiry and confirmation, through pre-departure information and actual arrangements was all perfect.

Cachet Travel responded to this review on 28 Jun 2023:

Thank you for your kind comments regarding your fly-drive holiday in Turkey. We are delighted that your chosen itinerary enabled you to sample so much of this fascinating country, and that you appreciated the service provided by us.

Cachet Travel by Grace, 27 May 2023
Holiday Rating:

All the arrangements worked like clockwork, making for a relaxing stress-free holiday.

We visited Chios, staying in Katarraktis. The journey consisted of a flight from Manchester to Athens, an overnight stay in Athens, a flight to Chios, and then a taxi to the accommodation. The accommodation (Ostria Studios) was basic but very clean and well maintained, with friendly owners helping us to make the most of our holiday by advising us where to visit and arranging taxis for us.

We visited Chios, staying in Katarraktis. The journey consisted of a flight from Manchester to Athens, an overnight stay in Athens, a flight to Chios, and then a taxi to the accommodation. The accommodation (Ostria Studios) was basic but very clean and well maintained, with friendly owners helping us to make the most of our holiday by advising us where to visit and arranging taxis for us.

Rating for tour operator:

I have travelled with Cachet Travel for many years. They are extremely helpful and come up with suggestions and alternatives to help me get the most efficient and economical holiday in my chosen venue but with maximum enjoyment. Everything always works as it should. I cannot fault them at all. I had a lovely holiday.

Cachet Travel responded to this review on 28 Jun 2023:

Thank you so much for sharing your kind feedback! We are delighted that all your arrangements ran smoothly again, and that you enjoyed your first visit to Chios.

Cachet Travel by Pat and Paul, 22 Nov 2022
Holiday Rating:

Lovely Tenerife

We had an excellent two weeks on this fascinating island. The accommodation (first a cottage and then a country hotel) was of an extremely high standard and both were very well run. Both were beautifully situated. There is so much to do and to see on this remarkable island, and we had car hire included to help us get around. The weather was excellent (November) and we had beautiful food in the restaurants. Almost nothing disappointed us throughout ...

We had an excellent two weeks on this fascinating island. The accommodation (first a cottage and then a country hotel) was of an extremely high standard and both were very well run. Both were beautifully situated. There is so much to do and to see on this remarkable island, and we had car hire included to help us get around. The weather was excellent (November) and we had beautiful food in the restaurants. Almost nothing disappointed us throughout the holiday, and we really recommend Tenerife to anyone who likes exploring old towns and beautiful and remarkable countryside. A trip up the road to the volcanic landscapes of Mt Teide is a must!

Rating for tour operator:

Cachet Travel have an excellent website, well organised and very informative. This allowed us to make good choices of accommodation that suited our wishes. Furthermore they worked very hard to secure our first choices when initially one of them appeared unavailable. The follow up paperwork was extremely efficient. We rated the holiday very good value for money.

Cachet Travel responded to this review on 22 Nov 2022:

Thank you for your kind comments, and your praise for our team. We are delighted that the two venues that you chose from our programme suited you so well and enabled you to explore the many different aspects of Tenerife.

Cachet Travel by SuJu, 29 Sep 2022
Holiday Rating:

Beautiful Crete

We had 2 weeks in Crete spread over 3 different locations. All were truly excellent. Some of the driving was a little hair raising over the mountain passes but worth it for the amazing views.

We had 2 weeks in Crete spread over 3 different locations. All were truly excellent. Some of the driving was a little hair raising over the mountain passes but worth it for the amazing views.

Rating for tour operator:

Cachet travel were friendly and helpful and everything went smoothly. When we had a slight problem at one hotel it was easy and quick to get hold of the rep to help. Car hire was the easiest and least problematic that I have ever encountered.

Cachet Travel responded to this review on 30 Sep 2022:

That you for your kind comments. We are delighted that your you thoroughly enjoyed your tailor-made itinerary of Crete, and that our team in the UK and on Crete were able to contribute to its smooth operation.

Cachet Travel by JaneyLiz, 29 Sep 2022
Holiday Rating:

Aparthotel holiday near Hania, Crete

We enjoyed a week 200 m from the beach and a pleasant walk into the busy town . Very impressed by the excellent bus service - 2 euros to get to Stavropol in the Akrotiri. The town tour is recommended too.

We enjoyed a week 200 m from the beach and a pleasant walk into the busy town . Very impressed by the excellent bus service - 2 euros to get to Stavropol in the Akrotiri. The town tour is recommended too.

Rating for tour operator:

We have holidayed with Cachet before and know that their choice of accommodation will be good. Prompt and friendly service. Have every confidence in them

Cachet Travel responded to this review on 30 Sep 2022:

Thank you for your kind feedback and vote of confidence! We are glad that the Sea View Aparthotel near Chania provided another successful holiday for you.

Cachet Travel by Gwen, 25 Sep 2022
Holiday Rating:

We travelled to Ikaria in Greece in September 2022

I have been to this island many times before, and travelled with Cachet each time. We always have a wonderful holiday and this one was no exception.

I have been to this island many times before, and travelled with Cachet each time. We always have a wonderful holiday and this one was no exception.

Rating for tour operator:

Their politeness, attention to detail and breadth of knowledge is second to none. They use only the best accommodation. All travel arrangements (flights, transfers etc) are 100% reliable. I cannot recommend Cachet highly enough.

Cachet Travel responded to this review on 27 Sep 2022:

Thank you so much for your kind words and your very loyal custom. We are looking forward to arranging your next holiday for you!

Cachet Travel by V.Mc, 19 Sep 2022
Holiday Rating:

Total relaxation

Very quiet and peaceful, Maris hotel is set in mature gardens alongside a beach with plenty of (free) loungers,and calm clear blue sea. Food and staff are lovely, we will definitely go again. Try to get a flight which lands by 4pm as the drive over the mountains is quite hair raising in the dark.

Very quiet and peaceful, Maris hotel is set in mature gardens alongside a beach with plenty of (free) loungers,and calm clear blue sea. Food and staff are lovely, we will definitely go again. Try to get a flight which lands by 4pm as the drive over the mountains is quite hair raising in the dark.

Rating for tour operator:

Everything was arranged a arrived on time but never saw a rep and were given no help after arrival.

Cachet Travel responded to this review on 27 Sep 2022:

Thank you for your feedback. We are sorry that you were disappointed by the lack of a local resort representative on this particular holiday, but glad that you enjoyed the hotel and its peaceful setting, and that your travel arrangements went smoothly.